Host/Hostess

Why Work for Us? Here’s Why!

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Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.  Answer telephone and make reservations for guests.  Assist servers as time allows

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Duties & Responsibilities:

• Inspect reservations and table section assignments for the evening

• Be sure music is on, lights are on and dimmed

• Check that tables tents are positioned correctly, clean and up to date.

• Warmly and graciously greet all guests upon arrival.

• When immediate seating is limited, record guest names and number of people in party. 

• Provide guests with estimated waiting time

• Call out name and number of party when tables become available.

• Accommodate special seating requests for guests whenever possible. 

• Seat guests based on guest preferences and balancing of customer flow in service stations.

• Communicate table assignments to servers.

• Manage server’s business volumes

• Inspect table for proper presentation and completeness prior to seating guests.  

• Upon seating, offer guests a dinner and specials menu and drink list and inform them of their server’s name. 

• Direct busers as to which tables are of priority for next seating

• Relay messages to servers and bus persons as needed.

• Relay messages and business volume to the back of the house.

• Answer telephone

• Make reservations over the phone and for in-house guests.

• Keep menus clean and organized

• Thank guests as they leave and invite them to return.

• Keep restaurant entrance and host stand clean and organized

• Assist servers: Water tables, bus tables, deliver food and drink